Frequently asked questions

The first step for register an account on Game World Casino is to access the "Register" button at the top right of the home page. As soon as you access it, please fill in your details in the required fields and press the "Continue" button in each of the three steps of the registration process.

Game World Casino is committed in protecting the security of each Game World Casino account, which is why we ask you for a copy of the identity card attesting the authenticity of your account at the time of registration. We inform you that you have 30 days from the time you made the first deposit to send us the copy of your identity card. Otherwise, in accordance with legal provisions, your Game World Casino account will be suspended until the verification of the identity account has been completed.

The identification of a player is required both to make a payment and to comply with the legislation in force. It is essential that the name, surname and date of birth be correct because they will confirm the minimum age you need to register as a player. We will keep in touch with you by email and we will inform you about the special promotions that we will offer you.

Game Casino ensures the confidentiality of the data and transactions of all its clients. In this regard, we make sure we use the latest security technologies to provide maximum protection for your data. Our coded and security systems are subject to extremely rigorous procedures, precisely to minimize the impact of security incidents.

To request a new password, please visit the „Forgot Password” section at the top right of the home page. Then enter your username and click the „Send password” button. In order to recover your password, it is necessary to know the e-mail address with which you registered your Game World.ro account. So, you'll get a password reset link on your email address. Once you have accessed this link, you can log in to your Game World.ro account using your username and password. You can also request to reset your password via email at [email protected]. Please note that for this variation it is essential to send the request from the address that you have registered in Game World.ro account. Our support colleagues will send you a temporary password that you will need to change when you first log in.

You will find the username in the confirmation mail of your Game World.ro account registration. If you have deleted this email, please send us a request from the email address you used during the registration process to make your user name known to you.

According to the regulations in force, you can use the Game World.ro account only if you are on the territory of Romania.

The username is unique and cannot be changed. Each username can only be registered once.

We inform you that the email address is unique and the account can be used by one person. Therefore, in order to be able to change your email address, it is necessary to send us an email, entitled "Change email address", from the address you want in the game account, on [email protected] to includes:

• Personal data: name, surname, username, date of birth;
• The email address with which you want the account to be replaced;
• Color picture of the ID card.

To view the wagger of a bonus for the Casino section, you must access your profile, then Promo, on the left and from there Bonus History. You will be shown all the bonuses accessed, their status, as well as the amount you have to wagger - Requested bet and the amount you have waggered so far - The Bet.